FAQ
Product Information
What is Patio Poncho?
PatioPoncho is a durable, weather resistant cover designed to protect your outdoor furniture cushions from rain, pollen, and UV damage. It provides an easy-to use solution that eliminates the need for bulky covers or constantly bringing cushions indoors.
What materials is Patio Poncho made from?
Patio Poncho is made from high-quality, waterproof, and UV-resistant fabric designed to withstand outdoor elements while remaining lightweight and easy to store.
Does Patio Poncho fit all types of outdoor furniture?
Yes! Patio Poncho is designed to fit various furniture types, including single chairs and three-seater sofas. Our versatile design ensures a snug and secure fit.
Usage & Installation
How do I install PatioPoncho?
Please see installation video and or use our instruction manual located at the Home page.
Can I leave PatioPoncho on my furniture year-round?
Yes! PatioPoncho is designed for all season protection. However, for extended longevity, we recommend occasional cleaning and storage during extreme weather conditions.
Is PatioPoncho machine washable?
No, but it can be easily cleaned with a damp cloth and mild soap. Let it air dry before folding and storing.
Ordering & Shipping
Where can I purchase PatioPoncho?
You can order directly from our website atwww.thepatioponcho.com or through our authorized retailers.
How long does shipping take?
Standard shipping takes 5-7 business days. Expedited shipping options are available at checkout.
Do you offer international shipping?
Currently, we ship within the U.S. and Canada.
We are working on expanding our availability to more locations soon!
Returns & Warranty
What is your return policy?
We offer a30-day satisfaction guarantee. If you are not happy with your PatioPoncho, you can return it for a full refund or exchange. Please refer to ourReturns & Exchangespage for details.
Does PatioPoncho come with a warranty?
Yes! PatioPoncho includes a1-year limited warrantycovering defects in materials and workmanship.
Contact & Support
How can I contact customer service?
You can reach us at support@patioponcho.com or call 1 888-500-1247.
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Patio Poncho
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